Burlington Visitor FAQ

From our experience greeting visitors and supporting residents with visiting friends and family we have compiled a list of Burlington Visitor FAQ (frequently asked questions) to help you plan your trip to our city.  If your question is not on this list contact us and our friendly travel counsellors will be happy to assist you.

Travel FAQs

Do I need a VISA to enter Canada?

For information regarding visas and entry requirements for Canada, contact Immigration Canada at 1.888.242.2100 (in Canada). NEW – Electronic Travel Authorization (eTA) is a new Canadian visa entry requirement for travellers from countries that currently do not need a visa for entry (US citizens excluded).  This new requirement is coming into effect March 16, 2016 so to avoid issues at Canadian borders, be sure to take advantage of the voluntary enrollment period underway and continuing to March 15, 2016.  Basic information and What You Need to Know.  From outside Canada, please contact the nearest Canadian Embassy, High Commission, or consulate in your region.

Where can I exchange money?

We recommend that you use Canadian currency when travelling in Canada. Visitors can exchange currency at Canadian chartered banks, trust companies, credit unions, or at offices of foreign exchange brokers, but it is advised to have local currency on hand prior to arriving.

I am a visitor in Ontario, do I require an International Driver’s Permit (IDP) from my own country?

If you are visiting Ontario for less than 3 months and want to drive while you’re here, you can use a valid driver’s licence from your own province, state or country.

Where can RVs and buses park to access the visitor’s centre and/or the downtown core?

Buses visiting our visitor centre can unload passengers in the commercial loading zone on the east side of Locust St. across from our building.  Once unloaded we will redirect drivers to parking spaces close by.

There are no RV/Bus parking spots at the waterfront, however you may be able to park at the Art Gallery of Burlington off Elgin Street – parking fees apply.

How do I arrange for my visitors to park overnight on the street?

The City of Burlington offers “temporary on-street parking” as a short-term solution to residents who may have parking needs that can not be fulfilled in their garage or on their driveway.

Where do you go to deal with City Parking Tickets?

City Hall has a parking office on the main floor that is open Monday to Friday 8:30 am-4:30 pm. You can also pay tickets online or by phone.
Speeding Tickets have to be paid at the Provincial Offenses Courthouse, 2021 Plains Road East Burlington, 905.637.4125 (just behind the Tim Horton’s).

Where is the closest CAA?

The Burlington CAA is located on 3480 Fairview St. between Walkers and Guelph Line, 905.632.6772.

Where can I find information on housing/rentals in the area?

You can find frequently updated information on housing and rentals:

Where are public outdoor pools/splash pads located?

Also refer to Water Sports page.

 

How do I know if it’s safe to swim in Lake Ontario?

The Halton Region Health Department tests the water quality weekly and advises the public about the safety of Lake Ontario’s water for swimming.

Where can I rent a boat/canoe/sea-do?

  • Burlington Beach Rentals – 1094 Lakeshore Rd., Burlington  1.287.337.0808 (also have Stand Up Paddleboards and Sunbrellas for rent)
  • Beach Marine – Canoes/Kayaks – 1127 Beach Blvd., 905.545.4745 (Hamilton)
  • Kelso Conservation Area – Kayaks/Paddleboats/Sailboards, 905.878.5011 (Milton)

See also Water Sports

Where can I go fishing in Burlington?

Opportunities to fish are plentiful in Burlington.  Find out more @ fishing.

 

How do I contact the Teen Tour Band?

Canada’s Musical Ambassadors the Burlington Teen Tour Band can be contacted as follows:

Website

Phone:
905-335-7807 – for BTTB and Junior Redcoats
905-335-7600 ext 7947 – for Music Lessions
905-335-7600 ext 7808 – The Music Centre and general enquiries
Email:
bttb@burlington.ca – For the BTTB and Junior Redcoats
music@burlington.ca – For Music Lessons and The Music Centre
Mail: 426 Brant Street
         P.O. Box 5013
         Burlington, ON, Canada
         L7R 3Z6
Courier / location:  2311 New Street
                             Burlington, ON, Canada
                             L7R 1J4

What is showing at the Burlington Performing Art Centre?

The Burlington Performing Arts Centre offers a variety of performances, events and activities for residents and visitors to enjoy.  Check out their calendar of events.

 

Where can I rent a bicycle?

Burlington is a great place to cycle and enjoy the waterfront, escarpment and everything in-between.  Visit our cycling page for further information about rentals, routes, bike repair shops, welcome cyclist locations etc. The Visitor Information Centre at 414 Locust St. is a cycle friendly facility, we have bike racks both outside the centre and in the parking garage, a water refill station, a bicycle repair kit and public washrooms.  We do not have bicycles for rent at the Visitor Centre.  

Where are leash free parks or pet friendly accommodations in Burlington?

Visit the pet friendly page for information about travelling and visiting with your four-legged friends.

Where can I find information about the Great Waterfront Trail?

Visit the Waterfront Trail organization’s website, the City of Burlington’s multi purpose path page or the Gardens & Parks section of our website for information.

Links: