Visitors with Disabilities

Burlington strives to be an accessible city for travellers with special needs. Visitors with disabilities can take charge of your travel needs by consulting The Canadian Travel Agencies guide for those with special requirements and for Accessibility standards in Ontario.

Transportation

 Taxis

  • Burlington Taxi: 905.333.3333
  • Deluxe Taxi: 905.333.3000 (ambulatory only)

Airport Bus Service

  • For accessible service call: 1.888.GET ON GO (1.888.438.6646)

Coachlines

  • Greyhound: 1.800.661.TRIP (8747)

Train Services

  • GO Train: 1.888.GET ON GO (1.888.438.6646)
  • VIA Rail: 1.888.VIA RAIL (1.888.842.7245), call 48 hours in advance

Public Transit

  • Burlington Transit Handi Van: 905.639.5158 *
  • Burlington-Hamilton Travel: D.A.R.T.S. pick up at Joseph Brant Hospital. Call 905.529.1212 *
  • Burlington-Oakville Travel: Care-A-van pick up at Lakeshore Village Plaza. Call 905.815.2020 *

* Local transportation services are primarily used by residents and an application process required to confirm eligibility.

Local Attractions

Many attraction facilities in Burlington are accessible.  Refer to See & Do section for attraction ideas and contact the attractions directly for details.  Some local attractions have undergone an accessibility review and their rating is shown at the top right of their listing on this site.  See symbols below…

Accommodation

Call ahead to ensure your requirements can be met. See our Accommodation section for details and contact information.  The local hotels have undergone an accessibility review and their rating is shown at the top right of their listing on this site.  See symbols below…

Venue Accessibility Rating

Tourism Burlington in partnership with the City of Burlington Accessibility Advisory Committee (BAAC) has adopted the following accessibility rating symbols and definitions to assist people with disabilities find venues that best suit their needs. This accessibility rating system has been adapted from the City of Vancouver “Accessible Vancouver” program. Venues that display these icons have undertaken a site audit by members of the BAAC. Not all attractions, restaurants or hotels have been rated at this time, but we are diligently working towards that goal.

Wheelchair Accessibility – Partially Accessible (PA)
Business has no physical barriers limiting entry into the business; however, barriers are present in or around the business limiting access for people using wheelchairs, scooters and other personal mobility devices. For example, the property could lack power door operators at entrance and/or washrooms.
Wheelchair Accessibility – Fully Accessible (FA)
Business has no physical barriers into or around the building, or to key amenities and services, which would limit access for people using wheelchairs, scooters and other personal mobility devices. For example, power door operators provided at entrance and at washrooms, clear circulation, and furnishings can be reconfigured to suit need.
Vision Accessibility (VA)
Business has appropriate emergency alarms and offers communication material in alternate formats accessible for people with vision loss. For example, materials offered in Braille and large print, adjustable lighting levels and good colour contrast throughout the facility.
Hearing Accessibility (HA)
Business has appropriate emergency alarms and is aware of communication needs of people with hearing loss. For example, flashing alarms, adjustable lighting levels, and adjustable audio levels.

Venue Accessibility Symbols

symbols

 

Fully Accessible       Partially Accessible    Hearing Accessible     Visually Accessible

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